This is a private web portal for members exclusively.
To apply for membership use the Sign-In-Box on the start page. To log in, go to the Customer Area.

Select the services of your interest, add your questions and remarks, and click on "Request"

Maintenance & service subscriptions

Update & upgrade service for Prinect Workflow (any version between 4.5 and 2016)

Unattended installation of the newest hotfixes, regular system maintenance, administrator consulting, user information - monthly fee ≥ 50 €
Upgrade to the current version - non-recurring fee ≥ 300 € depending on software components
Hardware upgrade on demand - according to separate agreements

User support hotline for Prinect prepress & PDF processing

Application support and error recovery via phone, Skype, TeamViewer, online portal - monthly fee ≥ 100 € depending on your workflow's complexity

Consulting services to improve workflow efficiency

Regular professional analyse of your workflow's status respective to the newest trends in printing industry - monthly fee ≥ 50 €

Service request without contract

Evaluation of production lines and consulting for the optimal choice of workflow components

Live assistance for a Prinect installation

Remote supervising via TeamViewer or RAdmin. On-site support within Europe, Eastern Asia, Africa possible.

Installation and configuration of Prinect Prepress Workflow

Configuration of Prinect Integration system (Pressroom Manager, Analyze Point, JDF connector)

Installation and configuration of Remote Access, Content System, Business Manager

Prinect Integration System has to pre-installed and configured

Prinect interfacing with other workflows

MIS, Web2Print, CIP3, TIFF-B input/output configration

User and administrator training for any Prinect software component

Scope and extent of the training course according to the agreement. Training facilities in Europe (Germany, Latvia or Austria). Remote training via Skype possible. On-site support within Europe, Eastern Asia, Africa upon special agreement is possible.

Remarks & special requirements

Please describe your current or desired workflow configuration shortly

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